Shipping Policy & FAQs

WHEN WILL MY ITEMS BE DELIVERED?

In light of COVID-19, orders may incur unexpected Shipping Delays.

Australian Customers

Order processing takes approximately 2-5 business days.
Delivery takes approximately 5-14 days after processing.

WILL I BE ABLE TO TRACK MY ORDER?

We provide up-to-date tracking on all orders.  Simply click on the tracking info link in your email that you receive when your order has been posted. Please get in contact with us at cherrieandblossom@outlook.com if you don’t receive this email. Be sure to check your junk/spam folder. 

If you have any questions while waiting for your parcel, please do not hesitate to contact us by email cherrieandblossom@outlook.com

 

 

WHAT PAYMENT OPTIONS ARE AVAILABLE FOR MY PURCHASES?

We accept payment by VISA, Mastercard, American Express, PayPal, Afterpay and Zip-pay.

 

HOW DO I GET IN CONTACT WITH YOU IF I HAVE QUESTIONS WHILE ORDERING ONLINE?

Please email us cherrieandblossom@outlook.com at any time.  We typically respond in less than 2 business days.

 

CAN WE ASSIST YOU IN SOME OTHER WAY?

At Cherrie & Blossom we are always working to improve your shopping experience and provide you with the latest fashion and quality clothing at affordable prices.  We love to hear feedback and your ideas on how we can make shopping with us an easier, more fun and streamlined experience.

 Email us cherrieandblossom@outlook.com

 

CAN I MAKE CHANGES TO MY ORDER?

As soon as your order has been completed we are unable to cancel, exchange or refund your items.  After they have arrived, if you wish to make an exchange or request a refund, please see our returns & exchanges policy for further information.